IMPORTANT NOTICE: We are now closed for the holidays until Monday 6th January 2025. Website orders will be processed on our return.
Framework Sports will be closed for the holiday season from Friday 20th December 2024 until Monday 6th January 2025.
Important dates:
- Last shipping day: Thursday 19th December 2024 (orders before 4PM)
- Closure period: 20th December 2024 - 5th January 2025
- Reopening: Monday 6th January 2025
During this time, our website will remain available for browsing and placing orders, but order processing and shipping will resume when we return on January 6th. We appreciate your understanding and wish all our customers a wonderful holiday season!
We currently use either Royal Mail 24 or DPD courier service depending on the size/value of package. We aim to despatch all orders the same day they are received (excluding pre-orders) although this may not always be possible for reasons such as stock availability or volume of orders being processed on any particular day. In general, if an order is placed by 4pm (Excludes Singer Bag orders. The cut-off for all Slinger orders is 1pm) on a normal business weekday, Framework Sports will despatch via Royal Mail or DPD on the same business day.
The United Kingdom officially left the EU on 31st January 2020 and the 11 month transitional period ended on 1st January 2021. There are important changes that our customers purchasing from an EU country (or further afield) need to consider.
GOODS SOLD TO OVERSEAS CUSTOMERS
Please note that due to Brexit complications for exports, we have temporarily suspended all shipments to EU countries (excluding Ireland) until further notice.
You can return any item within 28 days of receipt for a refund or to exchange the same item (if applicable). If you wish to return goods, please ensure that the item is adequately packaged and include a brief note inside the parcel explaining the reason for return. We cannot be held responsible for items lost or delayed in transit on the way back to us. Please ensure all returns are sent to the following address:
Framework Sports & Marketing Ltd
Unit 18A Buriton Business Park
Mapledurham Lane
Weston
Petersfield
Hampshire
GU32 3NJ
You should arrange for the item to be returned to us using a carrier of your choice. We always recommend that returns are sent via recorded/tracked delivery as you are liable for the item until it is received and signed for by Framework Sports. Framework Sports shall only reimburse your return postage costs for a product if it is declared faulty by our returns department or if we have made an error when shipping out the original order. Faulty Product Returns: In some cases, we may be able to handle complaints about possible faulty products if you send us some pictures of the damage and we will endeavour to process the claim without receiving the item back. Please note we are not always able to process claims of faulty goods using images alone. All goods are inspected on return. We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with not in accordance with normal use.
Upon receipt of the returned goods by Framework Sports, we will give you a full refund of the amount paid (in GBP) or an exchange credit as required. Your refund will be issued within 14 days of receipt and the funds transferred using the same method as used in the original sale transaction.
Introducing the newly co-branded Wilson x Framework Sports Triniti Club tennis balls, a groundbreaking new type of pressurised ball that offers the best of both worlds. Designed for environmentally conscious tennis players, the Triniti Club ball is now available in a 72-ball master carton, making it the ideal choice for tennis clubs and academies.
What sets the Triniti Club ball apart is its unique combination of durability and playability. Unlike traditional pressurised balls that lose their bounce quickly and can easily become flat, or pressureless balls that lack the performance of pressurised balls, the Triniti Club ball features a proprietary core material that delivers both superior durability and consistent playability.
The ball's core is made of a unique plastomer material that extends the fresh ball feel and provides a level of durability comparable to traditional pressureless balls. Additionally, the STR Felt covering the ball is 50% more flexible than standard felt, resulting in an improved feel at contact and enhanced playability.
With its innovative ball technology, sustainable packaging, and superior performance, the Triniti Club ball is the ultimate choice for eco-conscious tennis players who refuse to compromise on quality. Plus, its unique design makes it the perfect ball for use with tennis ball machines, such as the Slinger Bag ball machine, providing consistent performance and accuracy with every shot.
| Type | Triniti |
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